← Back

Terms of Use (T&C)

The regulatory framework, access rights and usage quotas of IntegraMind AI.

1. Who we are and what the service is

IntegraMind AI is a strictly independent virtual technology assistant, operated in Geneva by JBM Official. This service is not affiliated with the State of Geneva or the cantonal authorities. It helps you better understand administrative procedures, based on public Geneva regulatory sources, for informational purposes only.

2. What the service is not

IntegraMind AI provides no legal advice, no tax advice and no official administrative decisions. It can neither validate nor file a case on your behalf. AI answers have no legal or contractual value: in case of a dispute or doubt, only documents issued by the authorities or the advice of a lawyer prevail.

3. AI answers and your responsibilities

Answers are generated automatically. They may be incomplete, inaccurate or out of date: always check important information on the official website of the authority concerned.

Letter drafts are suggestions. You must review and approve them, and you use them under your sole responsibility. Do not send documents containing information you do not want to share.

4. Free plan and usage limits

The free plan allows, as an indication, 5 guidance messages and 1 image analysis per day. Limits are counted per calendar day and reset every day at midnight UTC (01:00 in winter, 02:00 in summer, Swiss time). Once the limits are reached, the service is paused until the reset or until you switch to the Premium plan.

5. Premium subscription

The Premium plan costs CHF 14.90 per month. It raises the limits, as an indication, to 50 messages and 10 image analyses per day, and gives access to an advanced model for drafting letters, translations and document analysis.

Payment is handled by Stripe: IntegraMind AI does not store any bank card data. The subscription is billed month by month, with no minimum term. If a renewal fails, Stripe retries the payment under its own rules and you are notified by e-mail. If it fails definitively, your account automatically returns to the free plan.

6. Cancellation and account deletion

You can end your subscription in the app settings: “Delete my account”, then “Delete at the end of the paid period”. The subscription is no longer renewed and your Premium rights stay active until the end of the paid month. If you want to stop the subscription but keep your account, write to us using the support form.

Deleting the account erases your profile, conversations, important messages and usage counters (see the Data Protection page).

7. Liability

To the extent permitted by law, the publisher is not liable for decisions made or steps taken based on AI answers, nor for temporary service interruptions. This limitation does not apply in cases of intentional misconduct or gross negligence, nor to the rights the law guarantees you as a consumer.

8. Changes to these terms

The publisher may change these terms, for example to reflect changes to the service or the law. The version in force is the one published on this website.

9. Applicable law and jurisdiction

These terms are governed by Swiss law. Subject to mandatory consumer protection rules, the place of jurisdiction is Geneva.